PT - JOURNAL ARTICLE AU - KLEMENT, Milan TI - THE BENEFITS OF DIGITALIZATION OF THE SELECTED PROCESS AT THE UNIVERSITY FROM THE PERSPECTIVE OF THEIR STAKEHOLDERS DP - 2023 Oct 20 TA - Journal of Technology and Information Education PG - 52--63 VI - 15 IP - 1 AID - 10.5507/jtie.2023.003 IS - 1803537X AB - The digitalization of document circulation and processing, including the creation of electronic approval workflows, is a challenge for increasing the efficiency of processes at all levels of modern society. For this reason, we have developed and piloted a flexible electronic workflow for the digitalization of a selected process and tested it in real operation conditions, including the implementation of qualitative research. The results show the usefulness and adaptability of the proposed electronic workflow from the perspective of its users. Based on the results, we recommend further studies to improve and test the model more thoroughly. Moreover, based on the adaptability of the workflow, we recommend it as a starting point for process digitalization projects in general.